Performance Troubleshooting

Confused why your report performance doesn't match?


Orion uses one performance calculation engine across the entire database. If different results appear on different reports, the parameters used for performance calculations may be different.


Common option differences to check are:

1. Date Range

2. Net of Fees vs. Gross of Fees

3. Include Accrued Interest

4. Household Include

5. TWR vs. IRR vs. SIMPLE


Our database defaults for the HH Overview app are as follows:

Name Default Value
Calculation Method IRR
Annualize Performance True
Include Accrued Interest True
Household Performance Include Accounts with value
Allow First Day Performance False
Allow Intraday Performance False
Suppress mixed long/short ranges False
Annualization Day-Count Method Days with Value Only
Force Asset Grouping Intraday Performance True
Dividend Accrual Start Date 1/1/1950
Allow Dividend Accrual True
Suppress asset level perf with both long/short asset False
Local Price Cut-Over Date 7/27/2016


If these options do not fix your issue, create a service ticket providing the specific account, its settings, and sample performance numbers from different sources.  The more detail you're able to provide the easier and faster it will be to resolve the issue.