Step 7: Performance Reports and/or Client Bills
If this is your first quarter end, you'll navigate to the 'reporting' app > report batches > actions > new batch > follow the instructions to build your first batch.
But, typically, we'll build an initial batch as a test in your onboarding. If you can find that, proceed with the rest of the instructions from here on out:
- 'Reporting' app > report batches > find the most recent batch from the prior period end > right click > copy batch
- Edit the 'Batch Name', 'Posted File Name', and 'Start/End' dates to match your new period > Save
- Double click on your new batch to open it > actions > generate all
- These generally take about 30-60 seconds per household. You can leave and return later if needed, and they will continue generating while the app is closed.
- During the report generation, you can right click to download any that have a 'Generation Status' of 'Generated.'
- Once complete, you can download in different formats depending on your needs:
- Actions > download all generated: for a zip file with separate PDFs for each household
- Shift+click to select a list or all > right click > download selected: for several different options including merge simplex (single PDF of all households).
- These reviews often result in other edits to household names, bills, etc. If changes are made, you will have to regenerate the reports/bills. Right click on the household in question > reset generation > actions > generate all.
- Once your review is complete:
- If you'd like to publish the reports to the Orion Client Portal or to your eMoney Vault:
- actions > change viewable setting for all generated > household > save
- If you'd like to send those with 'mail' statement delivery status to the print vendor > actions > 'Send Generated to Print Vendor'
- If you'd like to send an eNotification from Orion to end clients > actions > edit report batch > email > review your email template > save > actions > 'Send all Generated Electronic Statement'
- If you'd like to publish the reports to the Orion Client Portal or to your eMoney Vault:
- Actions > Lockdown Report Batch